Sunday, May 13, 2007

Your Home Environment Often Determines Your Home Business Or Working Hours

Our home and our neighborhood are noisy. We love our dog, she’s cute and has a great personality. Lady was totally quiet for the first few weeks after we brought her to our home. It took her awhile before she realized she could bark. Slowly at first, a few growls and some snarling at a 5 lb. bag of potatoes, asserting herself to the cat who was the same size, and then finally a little barking at new noises.

It all escalated from there. She came to live with us in February when she was about 3 months old. Time moved along into spring and summer and we kept our windows open at every opportunity to let the fresh air inside. Lady discovered that our neighborhood was just full of dogs who loved to bark and lots of happy, noisy children too. It’s still that way. It’s joyful noise, but it can get to be a bit much at times.

There’s always someone walking their dog (or three) outside on the road and others dogs barking happily, playing with children in neighbors’ yards or a game of football or baseball out in the street and basketball in the driveways. Lady found that there were so many to “talk” to – from inside our house. She loves to stand up and bark replies (or orders) out through the windows. It’s definitely not ladylike noise.

If you want to work at home, your particular home noise levels might determine what you can do or when. If noise is too distracting, or your home business requires telephone service work, consider working late night through early morning. In the alternative, if a sound-proof room with a closed door is available, the choice of work time options is better. No one should permitted to come in during work time if your home business is answering incoming calls.

Many companies contract with independent contractors as call center operators. In many cases you can choose your own hours, and a quiet environment is required. LiveOps is one such company.

If you want to work as a contracted call center operator for Liveops, you will need more than just a reliably quiet space. As an independent contractor, you must have certain computer equipment which meets certain standards, a separate telephone line dedicated to business only, certification and training, as well as pay a $30 fee for a background and credit check among other requirements.

LiveOps has a high level of expectation for independent contractors and a rigorous screening process. The expected earnings range for new operators runs about $6.50 to $8.00 per hour. They note that their high and low seems to run an average of $6.00 to $15.00 per hour. Skilled agents can average $9.00 to $11.00 per hour, and exceptional agents can earn about $20 per hour. More calls are routed to the better agents.

Pay is earned by talk time, and more can be earned by selling additional items to the customer. Total pay depends on how many incoming calls you get and the particular type of job for the time you have committed to work.

These are customer service positions. Heavier call volumes for LiveOps are weekends for food service calls and informercial calls. It seems there are a lot of varied service positions available and you are able to choose the timeframes that you want to schedule to work in half-hour increments; which sounds great for those who need flexible hours.

LiveOps hires agents where there is need in the area. Obviously, if you are in a larger city, and you meet all of their specifications, you would probably have a greater chance of being accepted.

One thing that causes some concern is the low beginning earnings. The LiveOps website provides a great deal of information regarding expectation for independent contractors and it is worthwhile to read it to discern whether or not this work is appropriate for you.

You will still have to do your own research and ask questions before you commit to work for them. My own quick check of the website did not see any mention of having to deal with any adult items orders, although at least one of the other totally different company websites (not LiveOps) that also hired independent call center operators did have such expectations noted.

Always be well informed before you commit to any company what you are required to do and provide so you can make a well-reasoned choice and be happy and successful with it.

It is very good to see that there are companies contracting with American workers instead of outsourcing elsewhere. If this trend continues, it will enable Americans who need to work from home have more time with their families, and save on commuting and other costs incurred when employed outside their homes.

If you can make a serious commitment to professional work and you are satisfied with what you were able to search and find about LiveOps, there is an application on line to begin the process of a possible contract with them. www.Liveops.com

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